Legal
Privacy Policy
Last updated 2026-08-31
Superleuk, LLC d/b/a Pitches ("Pitches," "we," "us," or "our") operates pitches.ai and the Pitches application (collectively, the "Service"). This Privacy Policy covers the information we collect, how we use it, who we share it with, and your choices.
By using the Service, you agree to this Privacy Policy. If you do not agree, do not use the Service.
What Pitches does
Pitches is an AI pitch deck generator. You paste a company URL, a memo, or a PDF. We research the company, take screenshots when they help, draft a 12-slide investor deck, and export PowerPoint or PDF after you pay.
Those features require us to process your submitted content plus account and usage data.
Information we collect
Information you provide
- Account information: email address and basic profile details when you sign up (Google sign-in or magic email link)
- Deck input: URLs, prompts, memos, uploaded files (PDF, PowerPoint, Word, images, spreadsheets, text), and chat messages you send in the studio
- Generated content: decks, slides, screenshots, thumbnails, exports, and related metadata in your account
- Support messages: information you send to [email protected]
- Billing information: subscription status and Stripe customer identifiers. Payment card details are handled by Stripe. We do not store full card numbers on our servers
Uploads and generated files
When you create or edit a deck, files you attach are uploaded to our cloud storage after you sign in and start a generation or send a chat message. Selecting a file alone does not upload it.
Uploaded files and generated assets are stored in your account so you can reopen decks and download exports. You can review and remove many stored files from your account settings while signed in.
Information collected automatically
- Device and log data: IP address, browser type, operating system, pages viewed, and timestamps
- Usage data: features used, generation events, errors, and performance metrics
- Cookies and similar technologies: session cookies, analytics identifiers, and marketing attribution cookies
How we use information
We use the information we collect to:
- Provide, operate, and secure the Service
- Fetch public pages you submit, take screenshots, and generate decks
- Process subscriptions and billing through Stripe
- Send service emails (sign-in links, account notices)
- Respond to support requests
- Monitor reliability, debug issues, and prevent abuse
- Measure product usage and marketing performance
- Comply with legal obligations and enforce our terms
AI processing
Pitches uses third-party AI and search providers to research companies, draft slides, generate images, and run the studio chat. When you use AI features:
- We may send your URLs, prompts, uploaded files, chat messages, and deck context to AI providers for processing
- Web research may send search queries and read public URLs you reference
- Providers generate output from your input and their models
Training and confidentiality
- We do not use your private decks, chats, or uploads to train Pitches's own public AI models.
- Your content is processed to deliver the Service to you — not to build a shared training dataset for other customers
- Third-party AI providers process requests on our behalf to generate your output. Their handling of API traffic is governed by their terms and enterprise/API data policies
- We do not sell your presentation content
AI output can be inaccurate. You are responsible for reviewing generated slides before you send them to investors.
Cookies and analytics
We use cookies and similar technologies to keep you signed in, remember preferences, and measure how you use the Service. This may include:
- Product analytics (for example PostHog) to understand feature usage
- Privacy-friendly analytics (for example DataFast) for traffic and conversion measurement
You can limit cookies in your browser settings. Disabling cookies may break sign-in or parts of the Service.
How we share information
We do not sell your personal information. We share information only as needed to run the Service:
| Provider | Purpose |
|---|---|
| Supabase | Authentication and database |
| Stripe | Payments, subscriptions, invoices, and billing portal |
| Vercel | Application hosting and delivery |
| Cloudflare R2 | Deck images, uploads, and export file storage |
| AI and search providers | Research, drafting, screenshots, and image generation |
| PostHog | Product analytics |
| Sentry | Error monitoring |
| DataFast | Traffic and conversion measurement |
These providers process data on our behalf under contracts suited to their role. They may also process data under their own privacy policies when you interact with their services directly (for example Stripe Checkout).
We may also disclose information if required by law, to protect rights and safety, to prevent fraud or abuse, or in connection with a merger, acquisition, or asset sale.
Data retention and deletion
We retain account and deck data while your account is active so you can access your work.
Remove specific files or decks
- Remove individual uploads from your account settings while signed in
- Delete a deck: removes that deck from your library (soft-deleted decks are permanently purged after 60 days)
- Abandoned uploads: unreferenced staging copies are automatically removed after 60 days
Delete your account
Account deletion removes your profile, decks, chats, uploads, and associated cloud files from our systems, subject to backup and legal retention limits.
Email [email protected] from the address on your account to request deletion.
Request help deleting a file
If you cannot sign in, or you need help confirming deletion of a specific upload, email [email protected] from the email address on your Pitches account. Include the file name and approximate upload date. If we cannot match an account or file, we will tell you.
Other retention
- Stripe may retain billing records (charges, invoices, tax records) as required for accounting and payment processing
- Analytics and logs may be kept for a limited period in aggregated or de-identified form
Your rights
Depending on where you live, you may have the right to:
- Access a copy of personal information we hold about you
- Correct inaccurate information
- Delete your account, decks, uploads, and associated data
- Request deletion of specific files when you cannot access self-service tools
- Export data where technically feasible
- Object or restrict certain processing
- Opt out of marketing emails
To exercise these rights, contact [email protected]. We respond within 30 days where required by law.
If you are in the European Economic Area or United Kingdom, you may also lodge a complaint with your local data protection authority.
Security
We protect your information with encrypted transport (HTTPS), access controls, secure authentication, and other technical and organizational measures. No online service is completely secure. Use a strong, unique email account and report suspected unauthorized access to us.
International transfers
We may process and store information in the United States and other countries where we or our providers operate. Where law requires it, we apply safeguards for cross-border transfers.
Children's privacy
The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.
Changes to this policy
We may update this Privacy Policy. We will post material changes on this page with an updated date. If you keep using the Service after changes take effect, you accept the revised policy.
Contact
Questions about this Privacy Policy or our data practices:
- Email: [email protected]
- Website: pitches.ai